Startups

  • How we nearly doubled driver reliability at Summon

    Average reliability rate of all active Summon drivers. It was August 2013 and we had a problem. It had been nearly 6 months since we launched Summon. We had signed up hundreds of drivers in San Francisco. Our availability rivaled Uber and Lyft. Yet, we could not consistently get our riders a ride. The problem…

  • 100,000 startup hours

    A few weeks ago, I met David Cummings, founder and CEO of Pardot and Hannon Hill at Flashpoint, and asked him for an appointment because I love reading his blog 10,000 Startup Hours [1] which is chock full of very practical and thoughtful advice for entrepreneurs. It is incredible how many times his daily post…

    ,